Account, Payment and Subscription Options

Frequently asked questions regarding your Mailytics account, payments, and subscription options.

Mailytics customer support options
All customer support channels for Mailytics are found online. If you have any problems or questions please begin by checking our FAQ pag...
Wed, 14 Sep, 2016 at 12:42 PM
Can I try out Mailytics before paying?
Yes. When you create an account with Mailytics you will have a 14-day free trial before having to input any billing info. However you will ...
Tue, 13 Sep, 2016 at 9:55 AM
What happens when my free trial expires?
You will have a free 14-day trial period to explore Mailytics with absolutely no commitments.  When creating your account for Mailytics you wi...
Wed, 14 Sep, 2016 at 11:20 AM
What payment options are available for my Mailytics subscription?
You have several options for the payment of your Mailytics account. The amount you pay is based on the subscription you choose. To...
Tue, 13 Sep, 2016 at 11:13 AM
Where can I change my username and password?
In Mailytics your username is your email so changing your username means changing the email you used to set up the account. If you have a new email add...
Wed, 7 Sep, 2016 at 1:10 PM
How do I upgrade/change my Mailytics subscription plan?
Mailytics offers four different paid subscriptions. You can view the pricing page and the different subscriptions we offer at https://www...
Tue, 13 Sep, 2016 at 1:15 PM
If I forget my password, what do I do?
If you forget your password then you must go through the password recovery process. To initiate this process click on "forgot my password"...
Mon, 1 Aug, 2016 at 3:30 PM
How do I add new users to my Mailytics account?
In order to add new users to your Mailytics account you first need to access the settings screen. The settings screen can be found by hovering over yo...
Wed, 7 Sep, 2016 at 1:38 PM
How do I cancel my subscription to Mailytics?
To cancel your subsription to Mailytics go to the settings screen by hovering over your name in the top right and clicking on "Settings". Ne...
Tue, 13 Sep, 2016 at 1:19 PM
Where can I update my credit card info or change my billing info?
To update or change your billing info, go to the settings screen by hovering over your name in the top right and clicking on "Settings". N...
Tue, 13 Sep, 2016 at 1:25 PM